Shipping policy
Shipping Policy
Thank you for shopping with CORTIS Home.
Order Processing
Orders are typically processed within 1–3 business days. Once shipped, estimated delivery times are as follows:
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Domestic Shipping (Japan): 3–5 business days
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International Shipping: 5–8 business days
Please note that delivery times may be affected by weather conditions, customs clearance, carrier delays, or other unforeseen circumstances.
Shipping Fees
Domestic Shipping (Japan)
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Standard Shipping: ¥980
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Free Shipping on orders over ¥10,000
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Express Shipping (1–2 business days): ¥3,800
International Shipping
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Shipping fees range from ¥4,980 to ¥7,980 depending on destination and package weight.
Shipping Origin
Our products are shipped from multiple warehouses located in Japan and overseas.
As a result, shipping origins and delivery dates may vary depending on the product ordered.
Multiple Item Orders
If you order multiple products, items may be shipped separately and arrive at different times.
Order Changes and Cancellations
Order changes or cancellations can only be accommodated before the order has entered the shipping preparation process.
If you need to make changes, please contact us as soon as possible.
Shipping Issues
If your package is lost, damaged, or if you experience any delivery-related issues, please contact us promptly.
We will investigate the situation and provide appropriate assistance.
Contact Us
For any shipping-related questions, please contact us at: